Exchanges & Returns

Every single item is made to order and individually dyed, painted, screen printed/vinyl printed, and/or sewn so because of that we do not accept returns. We do accept exchanges on certain items, if sent back within 14 days of the day tracking says it was delivered.

Hand painted and custom items are not eligible for returns.

Graphic Tees and Sweatshirts that are not custom made specifically for you and  are not hand painted are eligible for an exchange if the size does not fit as desired.

Please, in advance before ordering - check your size and the size chart to ensure your item will fit properly.

Shipping back to True Lucia is on the customer.

If for any reason you are not happy with an order, please reach out to and we will gladly make it right.